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Videos

Webinar Recordings

62 minutes

Learn the basics of authoring, delivering and reporting on surveys, quizzes, tests and exams. This introductory web seminar explains and demonstrates key Questionmark features and functions.

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60 minutes

Fair, reliable and valid assessments contains well-written items that can assess what someone needs to learn before a learning event and, afterwards, measure what they have learned from it. Skillfully crafted items promote learning and memory recall and can help retain knowledge over time. But writing good items isn’t as easy as it looks. This webinar provides helpful guidance and tips for people who are are new to item writing, or those who are looking for ideas on coaching subject matter experts (SMEs) on item writing techniques.

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40 minutes

This webinar explains how assessments (tests, quizzes and compliance exams) can help mitigate risk in regulatory compliance.

Presented by John Kleeman, Founder and Executive Director of Questionmark, this session examines real world examples and explains how assessments can make a difference, and what key pitfalls to avoid.

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45 minutes

It matters to society, organizations and individuals that test results are trustable. Tests and exams are used to make important decisions about people and each failure of test security reduces that trustworthiness.

Mitigate Risks to Test Security

Identifying and assessing security threats and their potential for impact is the first step toward developing a sound strategy for risk mitigation.  This webinar explores topics including: 

  • 9 risks to test security before, during and after test delivery
  • Strategies for mitigating security threats such as content theft, identity fraud and cheating
  • Considerations for assessing test security threats and their potential impact on your organization

Presented by John Kleeman, Founder and Executive Director of Questionmark, this session examines both best practice for test security as well as emerging technologies that can make your testing program more secure – and your test results more trustworthy.

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60 minutes

Multiple-choice assessments can cause major headaches for L&D, the organization, and individual test takers. One of the biggest problems is that they often don't measure what they need to measure. Measuring the wrong things means they waste resources, frustrate users, and don't provide valuable information to the organization.

Research tells us how to assure that assessments measure what they need to measure.  The good news is that these tactics are straight-forward and easy to apply.

During this webinar, you will learn:

  • What multiple-choice questions should measure
  • When you can use multiple-choice questions and when they won't work as well
  • How to write multiple-choice questions that measure needed learning outcomes

Presenter, Patti Shank, PhD, teaches practitioners, instructors, and organizations how to build worthwhile multiple-choice assessments. This one-hour session gives an overview of the needed tactics for valid multiple-choice questions.

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60 minutes

Is it possible to prevent cheating on workplace exams?

Tests and exams given in the workplace serve a purpose – they are used to make important decisions. When employees cheat, they devalue that purpose and the integrity of your business suffers. If an employee cheats once, they might cheat on other things. This can lead to regulatory fines, further diminishing the integrity of your business.

This webinar covers:

  • Understand what real world risks there are of cheating at tests in a corporate/workplace environment
  • Learn common mitigations and approaches to reduce cheating
  • Understand the advantages and disadvantages of an LMS versus an assessment management system for tests in the workplace

Presented by John Kleeman, Founder and Executive Director of Questionmark, this one-hour session gives an overview of the risks to consider and measures you can take to prevent cheating on workplace exams.

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51 minutes

Is it possible to assess someone’s abilities to make judgements and decisions when they are faced with a dilemma? Traditional knowledge-based tests and exams are designed to demonstrate what participants can remember, not what they can do. Whether used in recruitment, onboarding, compliance, training, career advancement or certification, assessments that go "beyond recall" offer organizations many distinct benefits. As organizations face increasing scrutiny for how decision-making and judgment are exercised in the workplace, it is more important than ever that competency assessments focus not just on measuring knowledge but also on the deeper goal of gauging the cognitive abilities and skills that make for effective job performance including the exercise of judgment.

This session gives a general overview of why it’s important to go beyond recall in competency assessments, describes some routes to do so, and gives a practical introduction to how situational judgment assessments can measure the abilities of employees to solve problems, make decisions and exercise sound judgment.

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60 minutes

How do you write surveys to measure attitudes effectively and bring your organization meaningful results? This engaging presentation shares good practice pointers that are backed up by research evidence. This session will include tips on using authoring techniques and Questionmark features that can to help you measure attitudes more effectively.

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60 minutes

Certification programs are a vital way of recognizing knowledge, skills and professional expertise, but, during a time of digital transformation, how do you build a program that is sustainable and adaptable to the evolving needs of your organization, stakeholders and the market?

Questionmark Founder and Executive Director, John Kleeman and Sue Martin, Certification Expert and Business Transformation Consultant have just the answer to that! Join us for a 1-hour webinar in which you’ll gain invaluable advice as the two experts walk you through the key steps you should strategically take to ensure you build a comprehensive and cohesive certification program that aligns with your organizational goals and stakeholders.

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49 minutes

It matters to society, organizations and individuals that test results are trustable. Tests and exams are used to make important decisions about people and each failure of test security reduces that trustworthiness.

Mitigate Risks to Test Security

Identifying and assessing security threats and their potential for impact is the first step toward developing a sound strategy for risk mitigation.  This webinar explores topics including: 

  • 9 risks to test security before, during and after test delivery
  • Strategies for mitigating security threats such as content theft, identity fraud and cheating
  • Considerations for assessing test security threats and their potential impact on your organization

Presented by John Kleeman, Founder and Executive Director of Questionmark, this session examines both best practice for test security as well as emerging technologies that can make your testing program more secure – and your test results more trustworthy.

   Download slides

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1 hour

What makes a "good" test? Join us for a 1-hour webinar that will explore ten essential questions you should consider when developing your next test or exam, such as:

  • How many questions should I include for each objective?
  • Is it safe and defensible to select questions at random?
  • What time limit should I set?
  • How can I determine defensible cut pass/fail score?
  • Should my test be open-book or closed-book?

Presented by John Kleeman, Founder and Executive Director of Questionmark, this session will share tips and best practice guidance for developing fair, valid, reliable tests that provide your stakeholders with actionable, defensible results for informed decision-making.

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52:41

Why do trustable assessment results matter, and how can an assessment management system help organizations improve the quality of their assessments?  This webinar provides tips and introduces key processes and technologies that can be used to develop valid, reliable assessments that deliver trustable results.

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47 minutes

This webinar demonstrates the "next generation" authoring tool available in Questionmark OnDemand. The session will show the basics authoring and managing items, as well as organizing items into assessments. 

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58:30

Did they learn it? Can they do it? Can you prove it? 

By answering these questions, assessments play a key role in mitigating risk and demonstrating regulatory compliance. 

This webinar will examines real-world examples of how assessments are used to strengthen compliance programs and provide tips for developing valid, reliable assessments that deliver defensible, trustworthy results

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60 minutes

Globalization and innovative web technologies have removed geographic boundaries and opened new opportunities for awarding bodies, technology certification programs and credentialing organizations. However, with these opportunities come new challenges: How do you localize items and assessments so they will reliably measure knowledge, skills and abilities across multiple languages and cultures?

Presented by Steve Dept, CEO of cApStAn, leading provider of linguistic quality assurance services, and John Kleeman, Executive Director and Founder of Questionmark, this webinar will help you understand good practice so that your tests measure the same thing in other languages and cultures. We will explore both strategic and procedural issues that must be considered in undertaking an assessment localization project and offer some tips and strategies for anticipating and overcoming common pitfalls. Finally, the session will provide a brief overview of some of the technologies and services available to manage the translation and test items and assessment.

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28:46

James R. Parry, Test Development Manager, US Coast Guard Training Center Yorktown, VA, explains how to use the Angoff method for setting cut scores, plus a simple spreadsheet and metatags, to ensure all participants receive an assessment of equal difficulty.

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53:21

Video of a webinar presented by a Questionmark customer describing how to determine a cut score using the Angoff method.

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Integration

3 minutes

In this video we’ll show you just how easy it is to access Questionmark OnDemand from SuccessFactors with SAML-based single-sign-on (SSO) enabled.

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9 minutes

This video explains how to integrate Questionmark and Moodle.

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8 minutes

This video explains how to integrate Questionmark and Cornerstone OnDemand

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