Questionmark VPAT

Applies to the following products: 
Questionmark OnDemand
Questionmark OnPremise

For more information about Questionmark's dedication to accessibility, see Accessibility statement for Questionmark.

Questionmark Corporation Accessibility Conformance Report

WCAG Edition

Based on VPAT®  version 2.4 – February 2020

Name of product/version: Questionmark OnPremise, OnDemand, and OnDemand for Government

Product description: Web-based assessment management system (SaaS)

Date: 19 January 2021

Contact information: accessibility@questionmark.com

Notes: Where content is entered or user-generated, the criteria may not apply.

Evaluation methods used: Testing is based on general product knowledge

Applicable standards/guidelines

This report covers the degree of conformance for the following accessibility standard/guidelines:

Standard/Guideline Included in report
Web Content Accessibility Guidelines 2.0

Level A (Yes)

Level AA (Yes)

Level AAA (Yes)

Web Content Accessibility Guidelines 2.1

Level A (Yes)

Level AA (Yes)

Level AAA (Yes)

Terms

The terms used in the Conformance Level information are defined as follows:

  • Supports: The functionality of the product has at least one method that meets the criterion without known defects or meets with equivalent facilitation.
  • Partially supports: Some functionality of the product does not meet the criterion.
  • Does not support: The majority of product functionality does not meet the criterion.
  • Not applicable: The criterion is not relevant to the product.
  • Not evaluated: The product has not been evaluated against the criterion. This can be used only in WCAG 2.0 Level AAA.

WCAG 2.x report

Note: When reporting on conformance with the WCAG 2.x Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.0 Conformance Requirements.

Table 1: Success Criteria, Level A

Notes:

Criteria Conformance Level Remarks and Explanations
1.1.1 Non-text Content (Level A) Partially supports Not supported in 'Taking Assessment' and 'Reports' screens, but supported in others. Some images are missing HTML 'ALT' tags.
1.2.1 Audio-only and Video-only (Prerecorded) (Level A) Not applicable None of the features have pre-recorded video and audio.
1.2.2 Captions (Prerecorded) (Level A) Not applicable None of the features have live video and audio.
1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A) Not applicable None of the features have pre-recorded video and audio.
1.3.1 Info and Relationships (Level A) Partially supports  Not supported in 'User Profile Edit' and 'Assessment List' screens, but supported in others. Semantic markup is missing for some elements in HTML markup.
1.3.2 Meaningful Sequence (Level A) Supports  
1.3.3 Sensory Characteristics  (Level A) Supports
1.4.1 Use of Color (Level A) Supports
1.4.2 Audio Control (Level A) Not applicable None of the features have pre-recorded or live video and audio.
2.1.1 Keyboard (Level A) Supports  
2.1.2 No Keyboard Trap (Level A) Supports
2.1.4 Character Key Shortcuts (Level A) Not applicable None of the features have or depend on keyboard shortcuts.
2.2.1 Timing Adjustable (Level A) Supports
2.2.2 Pause, Stop, Hide (Level A) Not applicable None of the features have automatically moving, blinking, or scrolling content.
2.3.1 Three Flashes or Below Threshold (Level A) Not applicable None of the features have or depend on flashing content.
2.4.1 Bypass Blocks (Level A) Not applicable None of the features have or depend on repeatable content that requires the need to bypass blocks of content.
2.4.2 Page Titled (Level A) Supports  
2.4.3 Focus Order (Level A) Supports
2.4.4 Link Purpose (In Context) (Level A) Supports
2.5.1 Pointer Gestures (Level A) Not applicable None of the features have or depend on multipoint or path-based gestures for operation.
2.5.2. Pointer Cancellation (Level A) Supports
2.5.3. Label in Name (Level A) Supports
2.5.4. Motion Actuation (Level A) Not applicable None of the features have or depend on device motion or user motion.
3.1.1 Language of Page (Level A) Partially supports Not supported in ‘Reports’ screen, but supported in others. 'Lang' attribute is missing in HTML markup.
3.2.1 On Focus (Level A) Supports
3.2.2 On Input (Level A) Supports
3.3.1 Error Identification (Level A) Supports
3.3.2 Labels or Instructions (Level A) Partially supports Not supported in 'Assessment' and 'Reports' screen, but supported in others. Some interactive elements are missing with labels/cues and instructions.
4.1.1 Parsing (Level A) Partially supports Not supported in 'Login', 'User Profile' and 'Reports' screen, but supported in others. HTML/XHTML validation/parsing errors are observed.
4.1.2 Name, Role, Value (Level A) Partially supports Not supported in 'Taking Assessment' screen, but supported in others. Form labels are missing for some HTML elements.

Table 2: Success Criteria, Level AA

Notes:

Criteria Conformance Level Remarks and Explanations
1.2.4. Captions (Live) (Level AA) Not applicable None of the features have or depend on live multimedia content.
1.2.5. Audio Description (Prerecorded) (Level AA) Not applicable None of the features have pre-recorded video and audio.
1.3.4. Orientation (Level AA) Not applicable None of the features have or depend on a particular display orientation.
1.3.5. Identify Input Purpose (Level AA) Supports
1.4.3. Contrast (Minimum) (Level AA) Partially supports Not supported in 'User Profile’ and ‘Assessment' screens, but supported in others. Text and images of text have a contrast ratio of less than 4.5:1.
1.4.4. Resize text (Level AA) Supports
1.4.5. Images of Text (Level AA) Supports
1.4.10. Reflow (Level AA) Supports
1.4.11. Non-text Contrast (Level AA) Supports
1.4.12. Text Spacing (Level AA) Partially supports
  • Line height (line spacing) to at least 1.5 times the font size (Supports)
  • Paragraph spacing to at least 2 times the font size (Supports)
  • Letter spacing (tracking) to at least 0.12 times the font size (Does not support)
  • Word spacing to at least 0.16 times the font size (Does not support)
1.4.13. Content on Hover or Focus (Level AA) Supports
2.4.5. Multiple Ways (Level AA) Supports
2.4.6. Headings and Labels (Level AA) Supports
2.4.7. Focus Visible (Level AA) Partially supports Not supported in 'Taking Assessment' screen, but supported in others. Clicking tabs on keyboard, does not clearly indicate focus on the page.
3.1.2. Language of Parts (Level AA) Not applicable None of the features allow only partial section of the page to have a different language than the container page. Entire page and its content will support a single language at any point of time.
3.2.3. Consistent Navigation (Level AA) Supports
3.2.4. Consistent Identification (Level AA) Supports
3.3.3. Error Suggestion (Level AA) Supports
3.3.4. Error Prevention (Legal, Financial, Data) (Level AA) Supports
4.1.3. Status Messages (Level AA) Supports

Table 3: Success Criteria, Level AAA

Notes:

Criteria Conformance Level Remarks and Explanations
1.2.6. Sign Language (Prerecorded) (Level AAA) Not applicable None of the features have pre-recorded video and audio.
1.2.7. Extended Audio Description (Prerecorded) (Level AAA) Not applicable None of the features have pre-recorded video and audio.
1.2.8. Media Alternative (Prerecorded) (Level AAA) Not applicable None of the features have pre-recorded video and audio.
1.2.9. Audio-only (Live) (Level AAA) Not applicable None of the features have live video and audio.
1.3.6. Identify Purpose (Level AAA) Does not support Not supported in 'Login’, ‘User Profile’, ‘Assessment’, and Reports' screens. Does not allow indicating programmatically the purpose of icons, regions and user interface components.
1.4.6. Contrast (Enhanced) (Level AAA) Partially supports Not supported in 'My Assessment' screen, but supported in others. Large-scale text contrast ratio is less than 4.5:1.
1.4.7. Low or No Background Audio  (Level AAA) Not applicable None of the features have live or pre-recorded video and audio.
1.4.8. Visual Presentation (Level AAA) Supports
1.4.9. Images of Text (No Exception) (Level AAA) Supports
2.1.3. Keyboard (No Exception) (Level AAA) Supports
2.2.3. No Timing (Level AAA) Supports
2.2.4. Interruptions (Level AAA) Supports
2.2.5. Re-authenticating (Level AAA) Supports
2.2.6. Timeouts (Level AAA) Supports
2.3.2. Three Flashes (Level AAA) Not applicable None of the features have or depend on flashing content.
2.3.3. Animation from Interactions (Level AAA) Not applicable None of the features have or depend on animated interactions.
2.4.8. Location (Level AAA) Supports
2.4.9. Link Purpose (Link Only) (Level AAA) Partially supports Not supported in 'My Assessment' screen, but supported in others. Some icons and their text are not included in the same link.
2.4.10. Section Headings (Level AAA) Supports
2.5.5. Target Size (Level AAA) Supports
2.5.6. Concurrent Input Mechanisms (Level AAA) Supports
3.1.3. Unusual Words (Level AAA) Not applicable None of the features have words that may be ambiguous, unknown, or used in a very specific way.
3.1.4. Abbreviations (Level AAA) Not applicable
None of the features have abbreviated words.
3.1.5. Reading Level (Level AAA) Not applicable None of the features have text which requires reading ability more advanced than the lower secondary education level.
3.1.6. Pronunciation (Level AAA) Not applicable None of the features have or depend on ambiguous text without knowing the pronunciation.
3.2.5. Change on Request (Level AAA) Supports
3.3.5. Help (Level AAA) Does not support Not supported in 'Login’, ‘User Profile’, ‘Assessment’ and Reports' screens. Context sensitive help is missing for all the components.
3.3.6. Error Prevention (All) (Level AAA) Supports