Questionmark VPAT
Applies to the following products:
Questionmark OnDemand
Questionmark OnPremise
For more information about Questionmark's dedication to accessibility, see Accessibility statement for Questionmark.
Questionmark Corporation Accessibility Conformance Report
WCAG Edition
Based on VPAT® version 2.4 – February 2020
Name of product/version: Questionmark OnPremise, OnDemand, and OnDemand for Government
Product description: Web-based assessment management system (SaaS)
Date: 19 January 2021
Contact information: accessibility@questionmark.com
Notes: Where content is entered or user-generated, the criteria may not apply.
Evaluation methods used: Testing is based on general product knowledge
Applicable standards/guidelines
This report covers the degree of conformance for the following accessibility standard/guidelines:
| Standard/Guideline | Included in report |
|---|---|
| Web Content Accessibility Guidelines 2.0 |
Level A (Yes) Level AA (Yes) Level AAA (Yes) |
| Web Content Accessibility Guidelines 2.1 |
Level A (Yes) Level AA (Yes) Level AAA (Yes) |
Terms
The terms used in the Conformance Level information are defined as follows:
- Supports: The functionality of the product has at least one method that meets the criterion without known defects or meets with equivalent facilitation.
- Partially supports: Some functionality of the product does not meet the criterion.
- Does not support: The majority of product functionality does not meet the criterion.
- Not applicable: The criterion is not relevant to the product.
- Not evaluated: The product has not been evaluated against the criterion. This can be used only in WCAG 2.0 Level AAA.
WCAG 2.x report
Note: When reporting on conformance with the WCAG 2.x Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.0 Conformance Requirements.
Table 1: Success Criteria, Level A
Notes:
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
| 1.1.1 Non-text Content (Level A) | Partially supports | Not supported in 'Taking Assessment' and 'Reports' screens, but supported in others. Some images are missing HTML 'ALT' tags. |
| 1.2.1 Audio-only and Video-only (Prerecorded) (Level A) | Not applicable | None of the features have pre-recorded video and audio. |
| 1.2.2 Captions (Prerecorded) (Level A) | Not applicable | None of the features have live video and audio. |
| 1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A) | Not applicable | None of the features have pre-recorded video and audio. |
| 1.3.1 Info and Relationships (Level A) | Partially supports | Not supported in 'User Profile Edit' and 'Assessment List' screens, but supported in others. Semantic markup is missing for some elements in HTML markup. |
| 1.3.2 Meaningful Sequence (Level A) | Supports | |
| 1.3.3 Sensory Characteristics (Level A) | Supports | |
| 1.4.1 Use of Color (Level A) | Supports | |
| 1.4.2 Audio Control (Level A) | Not applicable | None of the features have pre-recorded or live video and audio. |
| 2.1.1 Keyboard (Level A) | Supports | |
| 2.1.2 No Keyboard Trap (Level A) | Supports | |
| 2.1.4 Character Key Shortcuts (Level A) | Not applicable | None of the features have or depend on keyboard shortcuts. |
| 2.2.1 Timing Adjustable (Level A) | Supports | |
| 2.2.2 Pause, Stop, Hide (Level A) | Not applicable | None of the features have automatically moving, blinking, or scrolling content. |
| 2.3.1 Three Flashes or Below Threshold (Level A) | Not applicable | None of the features have or depend on flashing content. |
| 2.4.1 Bypass Blocks (Level A) | Not applicable | None of the features have or depend on repeatable content that requires the need to bypass blocks of content. |
| 2.4.2 Page Titled (Level A) | Supports | |
| 2.4.3 Focus Order (Level A) | Supports | |
| 2.4.4 Link Purpose (In Context) (Level A) | Supports | |
| 2.5.1 Pointer Gestures (Level A) | Not applicable | None of the features have or depend on multipoint or path-based gestures for operation. |
| 2.5.2. Pointer Cancellation (Level A) | Supports | |
| 2.5.3. Label in Name (Level A) | Supports | |
| 2.5.4. Motion Actuation (Level A) | Not applicable | None of the features have or depend on device motion or user motion. |
| 3.1.1 Language of Page (Level A) | Partially supports | Not supported in ‘Reports’ screen, but supported in others. 'Lang' attribute is missing in HTML markup. |
| 3.2.1 On Focus (Level A) | Supports | |
| 3.2.2 On Input (Level A) | Supports | |
| 3.3.1 Error Identification (Level A) | Supports | |
| 3.3.2 Labels or Instructions (Level A) | Partially supports | Not supported in 'Assessment' and 'Reports' screen, but supported in others. Some interactive elements are missing with labels/cues and instructions. |
| 4.1.1 Parsing (Level A) | Partially supports | Not supported in 'Login', 'User Profile' and 'Reports' screen, but supported in others. HTML/XHTML validation/parsing errors are observed. |
| 4.1.2 Name, Role, Value (Level A) | Partially supports | Not supported in 'Taking Assessment' screen, but supported in others. Form labels are missing for some HTML elements. |
Table 2: Success Criteria, Level AA
Notes:
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
| 1.2.4. Captions (Live) (Level AA) | Not applicable | None of the features have or depend on live multimedia content. |
| 1.2.5. Audio Description (Prerecorded) (Level AA) | Not applicable | None of the features have pre-recorded video and audio. |
| 1.3.4. Orientation (Level AA) | Not applicable | None of the features have or depend on a particular display orientation. |
| 1.3.5. Identify Input Purpose (Level AA) | Supports | |
| 1.4.3. Contrast (Minimum) (Level AA) | Partially supports | Not supported in 'User Profile’ and ‘Assessment' screens, but supported in others. Text and images of text have a contrast ratio of less than 4.5:1. |
| 1.4.4. Resize text (Level AA) | Supports | |
| 1.4.5. Images of Text (Level AA) | Supports | |
| 1.4.10. Reflow (Level AA) | Supports | |
| 1.4.11. Non-text Contrast (Level AA) | Supports | |
| 1.4.12. Text Spacing (Level AA) | Partially supports |
|
| 1.4.13. Content on Hover or Focus (Level AA) | Supports | |
| 2.4.5. Multiple Ways (Level AA) | Supports | |
| 2.4.6. Headings and Labels (Level AA) | Supports | |
| 2.4.7. Focus Visible (Level AA) | Partially supports | Not supported in 'Taking Assessment' screen, but supported in others. Clicking tabs on keyboard, does not clearly indicate focus on the page. |
| 3.1.2. Language of Parts (Level AA) | Not applicable | None of the features allow only partial section of the page to have a different language than the container page. Entire page and its content will support a single language at any point of time. |
| 3.2.3. Consistent Navigation (Level AA) | Supports | |
| 3.2.4. Consistent Identification (Level AA) | Supports | |
| 3.3.3. Error Suggestion (Level AA) | Supports | |
| 3.3.4. Error Prevention (Legal, Financial, Data) (Level AA) | Supports | |
| 4.1.3. Status Messages (Level AA) | Supports |
Table 3: Success Criteria, Level AAA
Notes:
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
| 1.2.6. Sign Language (Prerecorded) (Level AAA) | Not applicable | None of the features have pre-recorded video and audio. |
| 1.2.7. Extended Audio Description (Prerecorded) (Level AAA) | Not applicable | None of the features have pre-recorded video and audio. |
| 1.2.8. Media Alternative (Prerecorded) (Level AAA) | Not applicable | None of the features have pre-recorded video and audio. |
| 1.2.9. Audio-only (Live) (Level AAA) | Not applicable | None of the features have live video and audio. |
| 1.3.6. Identify Purpose (Level AAA) | Does not support | Not supported in 'Login’, ‘User Profile’, ‘Assessment’, and Reports' screens. Does not allow indicating programmatically the purpose of icons, regions and user interface components. |
| 1.4.6. Contrast (Enhanced) (Level AAA) | Partially supports | Not supported in 'My Assessment' screen, but supported in others. Large-scale text contrast ratio is less than 4.5:1. |
| 1.4.7. Low or No Background Audio (Level AAA) | Not applicable | None of the features have live or pre-recorded video and audio. |
| 1.4.8. Visual Presentation (Level AAA) | Supports | |
| 1.4.9. Images of Text (No Exception) (Level AAA) | Supports | |
| 2.1.3. Keyboard (No Exception) (Level AAA) | Supports | |
| 2.2.3. No Timing (Level AAA) | Supports | |
| 2.2.4. Interruptions (Level AAA) | Supports | |
| 2.2.5. Re-authenticating (Level AAA) | Supports | |
| 2.2.6. Timeouts (Level AAA) | Supports | |
| 2.3.2. Three Flashes (Level AAA) | Not applicable | None of the features have or depend on flashing content. |
| 2.3.3. Animation from Interactions (Level AAA) | Not applicable | None of the features have or depend on animated interactions. |
| 2.4.8. Location (Level AAA) | Supports | |
| 2.4.9. Link Purpose (Link Only) (Level AAA) | Partially supports | Not supported in 'My Assessment' screen, but supported in others. Some icons and their text are not included in the same link. |
| 2.4.10. Section Headings (Level AAA) | Supports | |
| 2.5.5. Target Size (Level AAA) | Supports | |
| 2.5.6. Concurrent Input Mechanisms (Level AAA) | Supports | |
| 3.1.3. Unusual Words (Level AAA) | Not applicable | None of the features have words that may be ambiguous, unknown, or used in a very specific way. |
| 3.1.4. Abbreviations (Level AAA) | Not applicable |
None of the features have abbreviated words. |
| 3.1.5. Reading Level (Level AAA) | Not applicable | None of the features have text which requires reading ability more advanced than the lower secondary education level. |
| 3.1.6. Pronunciation (Level AAA) | Not applicable | None of the features have or depend on ambiguous text without knowing the pronunciation. |
| 3.2.5. Change on Request (Level AAA) | Supports | |
| 3.3.5. Help (Level AAA) | Does not support | Not supported in 'Login’, ‘User Profile’, ‘Assessment’ and Reports' screens. Context sensitive help is missing for all the components. |
| 3.3.6. Error Prevention (All) (Level AAA) | Supports |
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