Which browsers are supported for Questionmark?

Applies to the following products: 
Questionmark OnDemand
Questionmark OnDemand for Government
Questionmark OnPremise

This Knowledge Base article includes the following sections:

Browsers supported for administrative users

The following web browsers are supported for Questionmark's administrative software:

Browser
Chrome *
Microsoft Edge *
Firefox *
​Internet Explorer 11 (Compatibility View isn't supported.)   IMPORTANT: This browser version will no longer be supported effective 15-June-2022 

* Only the latest vendor-supported versions of browsers are supported for Questionmark in order to ensure the highest level of security and stability. If you are using one of these browsers, please ensure that it is the most current version.

Browsers participants can use to take assessments

The following web browsers are supported for the delivery of assessments:

Browser
​Chrome * ^
Microsoft Edge *
Firefox *
Safari *
​Internet Explorer 9 $   IMPORTANT: This browser version will no longer be supported effective 20-November-2021 
Internet Explorer 10 $  IMPORTANT: This browser version will no longer be supported effective 20-November-2021 
Internet Explorer 11 (Compatibility View isn't supported.)  IMPORTANT: This browser version will no longer be supported effective 15-June-2022 

$ TLS 1.0 was disabled for Questionmark OnDemand upon the 2018.08 release. Participants using Windows 7 are encouraged to upgrade to Internet Explorer 11, but if Internet Explorer 11 cannot be used, participants need to be on at least Windows 7 SP1 and make the configuration changes described in Which TLS settings should I use if I'm using Internet Explorer 9 or 10 on Windows 7? in order to avoid issues when taking assessments.

* Due to the frequent release schedule of these browsers, full support of new versions cannot be guaranteed. Questionmark makes every effort to support the latest versions of these browsers as they are released.

^ Mobile support for participant reports is limited at this time.

Questionmark Secure

Secure, locked-down testing via Questionmark Secure is also available. For information, refer to Questionmark Secure.