Error code: 50508 | Questionmark

Error code: 50508

Error

50508: DemographicsValidationError

Description

Error validating participant demographics details.

Troubleshooting

The following table provides a list of possible causes and solutions:

Cause Solution
Unsupported characters were used in the demographic fields. Check to see that only supported characters are used int he demographic fields.

Finding more information

Visit our Knowledge Base and collection of product and best practice guides for detailed information on all aspects of using Questionmark.

The Knowledge Base contains advice on resolving issues.

Questionmark administrators should refer to the log files and contact Questionmark Technical Support with details of the issue if further assistance is required.

Questionmark participants should contact their Questionmark administrator for assistance.