Error code: 50407 | Questionmark

Error code: 50407

Error

50407: ActivatedLicenceNotFound

Description

This copy of the Questionmark license has not been activated on your server. An invalid activation record was found.

Troubleshooting

The following table provides a list of possible causes and solutions:

Cause Solution
This copy of the Questionmark license has not been activated on your server. Contact Questionmark for assistance activating the Questionmark license on your server.

Finding more information

Visit our Knowledge Base and collection of product and best practice guides for detailed information on all aspects of using Questionmark.

The Knowledge Base contains advice on resolving issues.

Questionmark administrators should refer to the log files and contact Questionmark Technical Support with details of the issue if further assistance is required.

Questionmark participants should contact their Questionmark administrator for assistance.