The Edit Demographics setting should be switched on in the Questionmark configuration.
The following table provides a list of possible causes and solutions:
|The Edit Demographics setting is switched off in the Questionmark configuration.||Switch on the Edit Demographics setting in the Questionmark configuration.|
Finding more information
The Knowledge Base contains advice on resolving issues.
Questionmark administrators should refer to the log files and contact Questionmark Technical Support with details of the issue if further assistance is required.
Questionmark participants should contact their Questionmark administrator for assistance.