The repository database connection information for the customer could not be found.
The following table provides a list of possible causes and solutions:
|The repository database connection information has been entered incorrectly.||Check to see that the repository database connection information is entered correctly.|
Finding more information
Visit our Knowledge Base and collection of product and best practice guides for detailed information on all aspects of using Questionmark.
The Knowledge Base contains advice on resolving issues.
Questionmark administrators should refer to the log files and contact Questionmark Technical Support with details of the issue if further assistance is required.
Questionmark participants should contact their Questionmark administrator for assistance.