Configuring and verifying your installation | Questionmark

Configuring and verifying your installation

Applies to the following products: 
Questionmark Perception
Applies to the following Perception versions: 
Perception 5.2
Perception 5.1

Once Perception Server has been installed you will need to configure and verify that it is working. This section provides information on how to do that and is split into the following sections:

Please refer to each section for further information.


You will need to check the configuration of your Perception installation. This is particularly true if you have setup a multi-tiered environment or you are intending to use some of the advanced features of Perception.

To check the configuration, navigate to the following address:

  • http://PerceptionServer/em5/login.asp

Where PerceptionServer is the address of the Perception server (not the QPLA server if you have installed in a multi-tiered environment).

Login with the System Administrator user name and password.

To check your configuration navigate to System Administration | Server Management | Server Settings.

Once in the Server Settings page you should check the following settings are correct in accordance with how you have setup Perception and what functionality you want is enabled:

QPLA Server

If you installed in a multi-tiered environment you should check that this setting points to the server where QPLA is installed. For example;

  • http://MyQPLA

Where MyQPLA is the server name of the QPLA server. This can also be an IP address provided you have decided to use an IP address for participants to access Perception.

Web Server settings

If you have decided to alter any of the default web shares the corresponding web shares needs to be added to the virtual directory settings.


Cache and Clean-Up settings

There are numerous ways of setting up Perception, the following are settings you should check:

  • Assessment Cache Block and its duration
  • Question Block cache and its duration
  • Auto Clean-Up values for progress records
Enterprise Manager settings

You should check the following setting is setup according to your requirements:

External entry to Enterprise Manager - Enable or disable Enterprise Manager from being accessed externally


You can verify that Perception is working correctly by attempting to do the following:

If you can run these three applications, Perception Server is working correctly and the installation process is complete. Refer to the Troubleshooting section if you encounter any difficulties.

Logging in to Perception

If you have created Web shares according to the instructions given in this guide, and your server is, the URL to open.php will be:


    Where is the name of your server.

Type this in to your browser. You should see a log-in screen that asks for your name and group details.

Enter a name and click Enter to log in. Entering a Group is not required.

If you receive an error 50201 and you have installed in a multi-tiered or Load Balanced environment you should ensure that the machines are set to the same time. If the machines have different times this will cause a time-out to occur because all the requests and responses between the machines have a time stamp to ensure the data is valid. For more information, please refer to the Troubleshooting section in the Appendix.

Running Enterprise Manager

If you have created Web shares according to the instructions given, you can log in to Enterprise Manager with the following URL:

(Where is the name of your server.)

You can use the default name Manager and password Secret, but remember that you should change these as soon as possible. Refer to the Enterprise Manager Help for instructions on how to do change password details.

If you encounter errors when trying to access Enterprise Manager, please refer to the Troubleshooting section in the Appendix.

Running Authoring Manager

If you encounter any difficulties, refer to the Authoring Manager Help for information on how to work with shared repositories.

What's next?

Once you have configured and verified your installation you should consider: